Stations Made Easy
Stations Made Easy is a interactive tool on the National Rail Enquiries website. It helps people to find their way around stations and, where possible, navigate away from features that make using stations difficult e.g. stairs to find a more suitable route.
Who is it for?
A whole range of passengers will find Stations Made Easy useful. If you have problems walking long distances, if you are travelling with heavy luggage or if you are a parent travelling with children it can help you identify the easiest route for you in a station. At bigger stations you can also use Stations Made Easy to see what other services and facilities are available on stations.
How do you access Stations Made Easy?
Stations Made Easy is contained within the National Rail Enquiries website - go to www.nationalrail.co.uk/stations_destinations/
Type in the name of the station you want to look at in the Enter station name or 3-character code box.
Then click Search.
|Click on the Stations Made Easy button.|
This will display a page showing three options in the navigation box on the left side of the screen:
Plan a Route
Station Overview gives customers the chance to look at various features at the station in more detail. Clicking on the map brings up a larger version of it.
When the mouse is hovered over facilities on the large map, photographs appear with descriptive text in a pop up window.
Accessibility Information tells customers when staff are available, whether these are facilities such as accessible toilets and baby changing areas at the station.
Ticket purchasing facilities and the location of parking spaces for people with disabilities are also shown.
|Plan a Route allows customers to plan a point to point route within a station based on their preferences, for example a route from the ticket office to a platform.|
|Where there is a route available that meets the customer's preferences, a step-by-step guide is generated.|
We are continually making improvements to the Stations Made Easy tool on the National Rail website. If you have any feedback on the Stations Made Easy tool then please send this to email@example.com or by post to:
ATOC Disability & Inclusion Team
40 Bernard Street
London WC1N 1BY