Travel Assistance

Rail services are now far more accessible than they were in the past and many disabled people are able to use the rail network without assistance.

We will always do our best to help disabled passengers that need assistance, but if you need help when travelling by rail, you can book assistance here. Some train companies may ask for up to 24 hours’ notice.

You can book assistance online using our assisted travel form >

Or you can book asssiatance by contacting the train company that you will be travelling with- Telephone numbers can be found on the National Rail website.