Other Concessionary Discounts
There are other concessionary discounts on fares available for visually-impaired people or wheelchair users who do not have a Disabled Persons Railcard.
Blind or visually-impaired customers travelling with a companion
If you are registered as blind or visually impaired and you are travelling with another person, the concessionary discounts below apply for both you and your companion. You cannot get a discount if you are travelling on your own. Discount applies to adult fares only.
You must show a document confirming your disability when you buy your ticket and when travelling. It must be either a CVI/BP1/BD8 certificate or documentation from a recognised institution, for example, Social Services, your Local Authority, or Blind Veterans UK. Tickets can be purchased from staffed National Rail station ticket offices.
People who stay in their own wheelchair for a rail journey who do not have a Disabled Persons Railcard
If you need to stay in your own wheelchair during a journey and you can get the concessionary discounts below. Discounts are available on adult and child fares.
Discounts apply if you are travelling alone. They are also available to one adult travelling with you. Tickets can be purchased from staffed National Rail station ticket offices.
Season tickets for blind or visually-impaired people
If you are blind or visually-impaired, you can buy one adult Season ticket that enables a companion to travel with you on National Rail services only at no extra cost (so two people travel for the price of one). It doesn’t have to be the same person travelling with you on every journey.
Please take evidence of your visual impairment with you to prove your eligibility. It must be either a CVI/BP1/BD8 certificate or documentation from a recognised institution, for example, Social Services, your Local Authority or Blind Veterans UK. Tickets can be purchased from staffed National Rail station ticket offices.
Stations Made Easy
Stations Made Easy is an interactive tool on the National Rail website allowing you to plan your route through a station avoiding features (such as stairs) that might be difficult to use.
Plan your route >>
We will always do our best to help disabled passengers that need assistance when travelling by train.
If you need help for an upcoming journey, please book assistance at least 24 hours in advance.
Wheelchairs & Scooters
Most trains can accommodate wheelchairs that are within the dimensions prescribed in government regulations covering public transport (700mm wide, 1200mm long).
For more information on travelling by train when using a wheelchair or powered scooter, please see the National Rail website.
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