FAQs



Can I claim a refund if I do not use my Railcard?

No. Refunds are not given on unused or unwanted Disabled Persons Railcards.

 

What do I do if my Railcard is lost, stolen or damaged?

You should contact the Disabled Persons Railcard Office. There is an administration fee - £5 for a one-year Railcard and £10 for a three-year Railcard - to replace a lost or damaged Railcard. If your card has been stolen and you have a police crime reference number or documentation, then you can obtain a free replacement card.


 

 

 


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Renew Online

It is easy to renew your Railcard. Our online service is safe and secure, and we aim to deliver your Railcard to your door within five working days.

Secure, easy, quick

 
 

What is a Disabled Persons Railcard?

Disabled Persons Railcard not for you? Visit www.railcard.co.uk for other Railcards