Contact us

If you need to get in touch we’re open from 0700hrs to 2200hrs everyday of the year except for Christmas day. You can:

Email: disability@raildeliverygroup.com
Phone:

0345 605 0525  

Calls cost no more than calls to geographic numbers (01 or 02) and may be recorded for training and monitoring purposes.

Minicom/Textphone:

0345 601 0132

(For customers with hearing impairments)

Post:

 Disabled Persons Railcard Office
PO Box 6613
Arbroath
DD11 9AN

 

Enquiry Form

Required fields are marked with an asterisk (*).


 

We will only use your contact information to help us find your Railcard account if you have one.







CAPTCHA: *

 

All press enquiries should be sent to media@nationalrail.co.uk


If you have any questions concerning rail ticket prices or journey planning National Rail Enquiries will be happy to help you.

If you have any comments about a specific rail journey please contact the train company that provides the service. You can find their contact details by clicking on this link Train company list