There are alternative discounts available for those with some disabilities, who do not have a Disabled Persons Railcard.

For those who are Visually Impaired or Blind.

If you are blind or visually impaired, you and one adult companion travelling with you are eligible for the following discounts:

 

Ticket type

Discount on adult fare

First Class / Standard Anytime Singles or Returns

34% off

First Class / Standard Anytime Day Single

34% off

First Class / Standard Anytime Day Return

50% off

 

Season tickets for the blind or visually-impaired.

You can also buy one adult Season ticket that enables a companion to travel with you on National Rail services only, at no extra cost (so two people travel for the price of one). It doesn’t have to be the same person travelling with you on every journey.

To be eligible:

Please take evidence of your visual impairment with you to prove your eligibility. It must be either a CVI/BP1/BD8 certificate or documentation from a recognised institution, for example, Social Services, your Local Authority or Blind Veterans UK. Tickets can be purchased from staffed National Rail station ticket offices.

For those who are staying in their own wheelchair.

If you are staying in your own wheelchair during a journey you can get the following discounts below. Discounts are available on adult and child fares.

If you have a companion travelling with you, they are also eligible for the same discounts. Tickets can be purchased from staffed National Rail station ticket offices.

 

Ticket type

Discount on adult & child fares

First Class / Standard Anytime Singles or Returns

34% off

First Class / Standard Anytime Day Single

34% off

First Class / Standard Anytime Day Return

50% off

 

 

Stations Made Easy

Stations Made Easy is an interactive tool on the National Rail website allowing you to plan your route through a station avoiding features (such as stairs) that might be difficult to use.

Plan your route >>

Passenger Assist

We will always do our best to help customers that need assistance when travelling by train.

If you need help for an upcoming journey, you can book assistance through the train company you are travelling with.  

Find out more >>

Wheelchairs & Scooters

Most trains can accommodate wheelchairs that are within the dimensions prescribed in government regulations covering public transport (700mm wide, 1200mm long).

For more information on travelling by train when using a wheelchair or powered scooter, please see the National Rail website.