Website Terms & Conditions

Use of this site constitutes your acceptance of these terms and conditions, which take effect immediately on your first use of the site. ATOC reserves the right to change these terms and conditions at any time by posting changes online.


In accessing the Disabled Persons Railcard website, you agree that you will access the contents only for your own private use but not for any commercial use. You can print out a single hard copy of any part of the content of this website for your personal use.

Except as permitted above, you undertake not to copy, store in any medium (including in any other website), distribute, transmit, re-transmit, broadcast, modify, or show in public any part of this website without the prior written permission of the site's editor or in accordance with the Copyright, Designs and Patents Act 1988.

You agree not to adapt, alter or create a derivative work from any of the material contained in this site or use it for any other purpose other than for your personal non-commercial use.

You agree to use this site only for lawful purposes, and in a manner that does not infringe the rights of, or restrict or inhibit the use and enjoyment of this site by any third party. Such restriction or inhibition includes, without limitation, conduct which is unlawful, or which may harass or cause distress or inconvenience to any person and the transmission of obscene or offensive content or disruption of normal flow of dialogue within this site.

Legal Identity

This website, is property of ATOC Limited, a company registered in England (No. 3096033), whose registered office is at:

2nd Floor,
200 Aldersgate Street,

Liability Disclaimer

This website is for the provision of information and for the purchase of Railcard products. ATOC Limited uses reasonable endeavours to check the accuracy of information published or made available on this website. You should note however that ATOC Limited does not warrant that such information will be error free and the user acknowledges that the information, products, and services published or made available on this website may include inaccuracies or typographical errors. Changes are periodically made to the information herein. ATOC Limited and/or its respective suppliers may make improvements and/or changes to this website at any time.

In no event shall ATOC Limited and/or its suppliers be liable for any loss of profit, loss of opportunity, loss of business, loss of revenue, wasted time, wasted costs, indirect, incidental, special, or consequential loss arising out of or in any way connected with the use of this website or with the delay or inability to use this website, or for any information, products, and services obtained through this website, or otherwise arising out of the use of this website, whether based on contract, tort, strict liability or otherwise, even if ATOC Limited or any of its suppliers have been advised of the possibility of damages. Except in relation to liability for death or personal injury, for which no limit applies, the liability of ATOC Limited and/or its respective suppliers for direct loss arising out of the use of this website, whether based on contact, tort, strict liability or otherwise, is limited to the total value of the transaction under which the claim arises for any one event or series of connected events.

This does not affect your statutory rights as a consumer.

No Unlawful or Prohibited Use

As a condition of your use of this website, you warrant to ATOC Limited that you will not use this website for any purpose that is unlawful or prohibited by these terms and conditions. ATOC Limited may suspend, block or terminate your access to the website, in its absolute discretion.

Personal and Non-Commercial Use Limitation

This website is for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, products, or services obtained from this website.

Links to Third Party Sites

This website may contain hyperlinks to websites operated by parties other than ATOC Limited. The operation of such websites is entirely outside ATOC Limited's control and you proceed at your own risk. ATOC Limited does not endorse or sponsor the products, services, or content you access and/or purchase through any linked site. You will be subject to the terms and conditions of use for all and any such linked sites. ATOC Limited has no liability, howsoever arising, in respect of such linked sites, their content, and operation.

User Agreement

This website is offered as a service to you, the user, by ATOC Limited. Your use of this website constitutes your agreement to all the terms and conditions detailed here. Additional terms and conditions apply in respect of the purchase of Railcards. If these terms and conditions are not accepted in full, you do not have permission to access the contents of this website and therefore should cease using this website immediately.

If you do not understand these terms and conditions, or require further information, please contact

Purchasing Railcards

The purchasing pages are prefixed by, and are managed by Journeycall Limited, and as such, Journeycall Limited is responsible for these pages in accordance with their terms and conditions.

The financial transaction for purchasing a Railcard online is processed by Secure Trading. Your card will be charged accordingly with reference ‘DPRC e-commerce’. Your payment card will be charged once the transaction has been completed, and, you will receive an email notification as confirmation of this.

You are responsible for maintaining the confidentiality of your password and account details, and are fully responsible for all activities that occur under your password or account.